Support/FAQs

General Questions

What is the warranty on GoWISE Power products?

Our products come with a 1 year warranty. Please see our Warranty/Refund Policy under the quick link section located at the bottom of the web page for more information.

Where are your products made?

Our products are designed in the US and manufactured in China.

What is a power inverter?

A power inverter connects to an external battery and allows the user to convert DC power to AC power.

What is the difference between modified wave inverters and pure sine wave inverters?

Pure sine wave inverters provide a better and cleaner current of back-up power with low harmonic distortion, which is important for powering sensitive electronic equipment, such as printers, laptops, medical equipment, and many more.

What should I check before purchasing an inverter?

Before purchasing an inverter, check the maximum amperage of the battery you intend to install with the inverter. It is the responsibility of the consumer to be knowledgeable of the specifications of your battery and its compatibility with GoWISE Power Inverters. If unknown, we recommend reaching out to the battery manufacturer or working with a certified professional.

What size gauge do I need for my inverter?

Please refer to the chart below: